#CX

List of the best Telegram channels tagged with #CX.

5Channels
26.3KCombined reach
80%Russian

The #cx tag brings together 5 Telegram channels with a combined audience of 26,263 subscribers. Content is primarily in Russian (80%) and Persian (20%). Channels are grouped under Business, Education, Tech Channels. Channels tagged #cx frequently also cover #customer-experience (100%), #ai (60%), #e-commerce (20%).

Hard Client@hardclient

Stanislav Khrustalev • I write about Customer Experience • I collect the best CX practices • I evaluate client paths hardclient.com For all questions: @stan_khrustalev Best product channels: clck.ru/3Eq6uq Channel in the RKN registry: clck.ru/3Eq6rt

22k
General
Naumen: Contact Center & CX@naumen_contact_center_cx

NAUMEN channel about technologies in customer service and CX management. Cases, news and useful materials about contact centers and front offices, omnichannel, AI technologies, voice and chat bots, WFM, knowledge and training management www.naumen.ru

1k
General
note_to_cco@note_to_cco

🔥Channel about customer service in the world of customer experience: examples from practice, interesting tricks, original ideas, questionable and unsuccessful decisions = personal opinion of the author, Olga Kuznetsova, 20+ years of practical experience🤝Collaboration@Olgabkuz

749
General
cxuzb@cxuzb

Channel about customer experience in Uzbekistan: we write about how to evaluate, digitize, and improve it. Hosted by Alexey Ivanov, head of the Customer experience laboratory.

862
General